Genesys and Meta Partner to Integrate Voice and AI within WhatsApp
- Tim Banting
- May 6
- 2 min read
Genesys has announced an expanded partnership with Meta to integrate advanced customer engagement tools (including voice, messaging, and AI), directly into WhatsApp via the Genesys Cloud platform.
Want to read more?
Subscribe to sowhatnowwhat.co.uk to keep reading this exclusive post.
